By accessing or using UK ETA Portal Online ("the Website"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Website.
1. Nature of the service
UK ETA Portal Online is an independent travel assistance company. We are not affiliated with the UK Government, the Home Office, or UK Visas and Immigration. We provide a professional assistance service to help travellers complete and submit applications for the UK Electronic Travel Authorisation. You may apply directly through GOV.UK without using our service.
2. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to use our service. You are responsible for providing accurate and complete information.
3. Fees
Our fee covers our professional assistance service and is separate from any government fee charged by the UK authorities. All fees are clearly displayed before payment.
4. Application decisions
All decisions on UK ETA applications are made exclusively by the UK authorities. We cannot guarantee approval and we do not influence outcomes. Refunds for denied applications are governed by our Refund Policy.
5. Your obligations
- Provide accurate, current and complete information.
- Not misrepresent your identity, nationality, or travel intentions.
- Comply with all applicable laws and the UK's immigration rules.
6. Intellectual property
All content on the Website (text, logos, design, images, code) is the property of UK ETA Portal Online or its licensors and is protected by applicable intellectual-property laws.
7. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or use, arising from your use of the Website or service. Our total liability for any claim relating to the service is limited to the amount of our service fee paid by you for the relevant application.
8. Indemnity
You agree to indemnify and hold UK ETA Portal Online harmless from any claim arising out of your breach of these Terms or your misuse of the service.
9. Changes
We may update these Terms from time to time. Material changes will be announced on this page with a new "Last updated" date.
10. Governing law
These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
Questions about these Terms? Email support@uk-eta-portal.online.